Shipping policy
Effective June 2025
Processing
All orders are quality-checked, packed and handed to the carrier within 1–3 business days (up to 5 days during peak sales).
Transit Times – United States
Default service is Standard. Items marked “Fast Ship” ship via Fast service.
- Standard: 7-15 business days
- Fast: 3-7 business days
Shipping Cost
Free shipping on orders over USD 59. Orders below USD 59 are charged live carrier rates calculated at checkout.
Duties & Taxes
Prices include import duties. U.S. sales tax is collected at checkout; first-time customers are exempt from sales tax on their first order.
Product Tags
- US Local – item is stocked in our U.S. warehouse.
- Fast Ship – item ships via Fast service (3-7 business days).
Tracking
You’ll receive an email/SMS with a tracking link as soon as your parcel ships. Real-time updates are also available in your account under Order Details.
Returns
30-day free returns — see our Return Policy for details.
Delays
Weather, customs, or carrier strikes may occasionally extend delivery. We’ll email you immediately if this happens.
Contact Us
Questions? Email support@willluxe.com or use the chat widget — replies within 24 hours on business days.